Shipping policy

Shipping Information

We offer free shipping on all orders over $75.

Orders are processed within 1–3 business days, then handed to our shipping partners.

Most orders arrive within 4–9 business days in New Zealand, 5–14 business days in Australia, and 4–7 business days in the United States.

You'll receive tracking details by email as soon as your order ships.

International orders may be subject to your country's customs fees on arrival — these aren't something we can control or predict, but they're uncommon for most orders.

Questions about your order? Email us at support@alloscent.com and we'll help sort it out.