Shipping policy

Shipping Information

Shipping rates by market:

• New Zealand: free shipping over NZ$130, otherwise NZ$10 standard shipping.
• Australia: free shipping over A$115, otherwise A$9 standard shipping.
• United States: free shipping over US$75, otherwise US$5.99 standard shipping.

Orders take 3–5 business days to prepare, then 7–14 business days to arrive in NZ, 8–17 in AU and 10–23 in the US.

You'll receive tracking details by email as soon as your order ships.

International orders may be subject to your country's customs fees and taxes on arrival, depending on destination. These are outside our control — please check your country's import regulations if you're unsure.

Questions about your order? Email ALLOSCENT LIMITED at support@alloscent.com and we'll help sort it out.